Dell UltraSharp 2408WFP User Reviews May 28th, 2008 | by Matt Aalto
Video Review
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Average user rating from 8 users |
I was suckered by good reviews
by Winston on Mar 18th, 2009 at 11:25 AM:
I did read here and there about pink tinting and uniformity problems with the 2408WFP. But TFT Central didn't think that those were issues. Dell's "Premium Panel Guarantee ensured replacement of monitors with zero bright pixels". It had a 3 years warranty. It was a PVA. It was cheaper than Apple's displays.
So I bought it. Now, about a month later, I wish I hadn't. I wish I had spent a little more on an Apple display - if only for Apple's better customer support. I will never again buy anything from DELL.
My 2408WFP has an inch-wide dark bank down the right side of the panel (uniformity problem). It is not a minor problem in my case.
A quarter of the panel on the left side has a pinkish cast. It's as if the CCFL is too bright on the left, but too dark on the right.
As if that wasn't bad enough, Dell customer service outright lied to me at least 3 times.
I hoped that maybe I ended up with a singular lemon, maybe it was damaged during shipping. So I called Dell support. Without any prompting on my part, the Dell support guy said "... we'll send you a New unit... it's illegal to export refurbished units..."
They sent me a refurbished unit, as I expected. This one had the same problems. In addition, it showed blotches of wrong colors across the screen when I set the desktop to a single solid color. I sent it back.
I called Dell again, and again Dell support tells me that a New unit will be sent. Right.
The 2nd refurbished unit didn't have the original problems. But, even without my glasses, I could immediately spot 2 pixels stuck in red. Back it went. What happened to the "Premium Panel Guarantee"?
Finally, Dell support tells me that I need to speak to "escalated support", that they will call me at a designated time. Guess what.
I have called and left messages for "escalated support", but never heard from them. Yes, it has dawned on me that "escalated support" is Dell's name for Dell Hell.
I started with high expectations for this monitor. I found the phrase "Dell Hell" only yesterday.
I wonder why are all those Dell Ultrasharp monitors are on sale these days?
A fantastic,awesome LCD panel for the money.
by Ron Walsworth on Sep 19th, 2008 at 10:04 AM:
I work at a university on the Central Coast of California. I have setup on Faculty workstations close to 13 or so of these panels. Everybody that gets one loves it.The Apple 24" iMac goes one better with even better overall quality in my humble opinion. But, for the money and what it can do, the Dell just can rock your visual world. :)
Who Trusts User Reviews?
by Stan Melton on Sep 10th, 2008 at 11:11 AM:
My comments have less to do with this monitor than with Eric Peterson's review. He based his review not on personal experience, but on other people's opinions! How valid is that?
The answer is - not one little, tiny bit.
I trust expert reviews, where the monitor will be set up properly, using the best inputs, over user reviews where you never know how they have set up the monitor. Plus, you always get people that will slam a product because they have a vested interest in doing so, because they want to promote some other product, they have a prejudice against a vendor, or for some other reason. So user reviews have to be read and considered carefully and skeptically.
Reviews written by someone who has no personal experience with a product are totally, completely worthless!
I DO own this monitor, and I give it a score of 4 out of 5 (I don't see a 1 to 10 scale!). It does have it's flaws, but there is no better 24" widescreen monitor available.
No complaints...just a bit overpriced
by Robert C. on Jul 11th, 2008 at 10:45 AM:
I don`t have any complaints regarding this monitor because I actually own one. The 2408WFP-HC feels good. I jumped from a 21" Sony Trinitron CRT.
It slightly lags on fast paced games (Battlefield 2, Crysis, GRID). The brain can adapt...trust me!
But the Blu-Ray and HD-DVD movies looks beautiful in full 1080p! It's everything that I need in a monitor. You have to fiddle with the menu for color calibration.
No complaints so far...I'm still enjoying it.
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a+
by ronss on Sep 9th, 2009 at 9:05 AM: