Maxtor OneTouch 4 Plus 500GB User Reviews January 3rd, 2008 | by Josh Norem
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Average user rating from 21 users |
Don't Buy it!
by Gary Wild on Jan 1st, 2009 at 9:59 AM:
This product will fail and you will go thru hell trying to get support. Don't make the same mistake that I and thousands of others have.
Very disappointed - erratic behavior
by Greg on Dec 31st, 2008 at 10:29 PM:
Followed all instructions to install. Every time I tried to use the drive, something else wrong would happen - not identifiable after a couple minutes of being identified, backup errors showed up with no resolution available, on-line help to complicated and not helpful. This was on an HP computer, if that is the constraint I don't know. Will return the drive.
Nothing but pure junk
by wayne on Dec 31st, 2008 at 10:28 PM:
I bought this 500GB one touch from staple as the black friday deal in 2007, and the nightmare started shortly. It reported unidentified drive now and then, which usually took a power cycle or a restart, well that wasn't too bad. Then my xp started chkdsk on starting, deleting orphaned files, recovering and blah blah. After that, a lot of video files disappeared mysteriously. It has happened a few times, oh stupid me, I hate myself making the worst purchase in my life. Next I'll delete the damm onetouch software and let it act as a plain ext hard drive, and hopefully the piece of junk can be recycled. My prayer with finger crossed
PS. it seems the lowest rating is 1 out of 5 stars. It is absolutely unfair for this drive, which is worth no more than 0. Unfortunately negative stars are unvailable.
Really Disappointed
by Joe on Nov 28th, 2008 at 12:55 AM:
I bought the Maxtor OneTouch 4 Plus in May 2008 based on Maxtor's reputation and the backup capabilities. It's a sharp looking drive. It worked great up until a week ago. I was running a program on my laptop that accessed the drive and left the house for a bit. When I got back I had to reboot and when everything came back up it said there was a password on the Maxtor and needed unlocked. I never put a password on it. Tried every password I know--even used password cracker programs. I ran all kinds of tests and recovery programs to see if I could access the drive, changed drivers, reinstalled the software, hooked it up to other PC's--nothing worked. I even got the software message stating that the drive needed formatted, so I tried that and it couldn't do it. The thing is a paperweight now with a ton of information on it. I went and bought a WD WorldBook to replace it. SeaGate told me they never heard of the drive doing anything like that before and yet there's tons of stuff in their forums and on the net now about it. The offered to replace it, but I can't turn the drive in since it has some confidential information on it. I guess their reputation isn't as good as it used to be. Won't buy another one of their products.
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Not Too Impressed
by Robin Schmittel on Feb 16th, 2009 at 8:59 AM:
Everything is working fine again but I'm not too sure that I trust the drive anymore. The capacity of the drive is now 465GB with the remaining of the 500GB being (I assume) damaged sectors.
I did not attempt to contact Seagate with this problem though I still may. The drive has a 5 year warrantee but what I did to get it to work again may have voided it. Was only $95.00 so no big loss.
I'm doing a 48 hour read/write burn in on the drive right now.