Jitterbug Dial User Reviews April 20th, 2007 | by Stewart Wolpin
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Average user rating from 22 users |
SCAM -- Stuck with Phone--Stay away-Far Away
by Walter on Feb 2nd, 2009 at 12:23 PM:
Well, I didn't use the phone for a while because when we called to cancel our other cell phones, we discovered that we had to pay for 3 more weeks so we used them for that 3 1/2 weeks. When I started to use the Jitterbug, calls were dropped, the voice dial wouldn't work, and he batteries went dead really quickly. Called customer service.
Told her that I tried to use the voice dialer to call home, and she said I didn't say "home" correctly. She changed it online to "house". It didn't work either.
They get a lot of money up front for a phone with very few features, then deliver very poor service.
good phone
by Tanya on Oct 1st, 2008 at 5:00 PM:
I have nothing but high praise for Jitterbug. My husband and I wanted a phone that we didn't have to read a 200 page manual to learn how to use it. Jitterbug is fast,easy and someone is always there for you 24/7
we both love it. In this hurried world we live in I have better things to do than play with another phone toy
speaker phone accessibility grossly misrepresented
by Patricia Jones on Jun 16th, 2008 at 10:41 AM:
My spouse wears two hearing aids and has a brain shunt due to a head injury. I was looking for an easy to use phone for him where he would not have to reset the speaker phone each time he made or received a call. I was very clearly assured by the Jitterbug rep that this was the case. Of course, it was not. It has been a nightmare of persistence to get all fees refunded. Even once that is accomplished the return shipping is an out of pocket expense. I have the names, dates, etc., of the original and subsequent transactions, and just won't give up. Finally was given a partial refund, but am still fighting for the full one promised. I feel this company's elderly market is being preyed upon.
Stay away from this company!!!
by Bryson on Apr 9th, 2008 at 2:11 PM:
I would agree with the first reviewer. My father's experience with this company has been horrible. The phone is of extremely poor quality and the customer service is weak. Did some research and turns out that Jitterbug is backed by a bunch of venture capital firms. It won't be long until this blows up...remember Amped and every other MVNO. He switched to Verizon and he is much happier with the service.
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We love it
by Jean on Mar 23rd, 2009 at 3:35 PM: