Aliph Jawbone User Reviews May 29th, 2007 | by Brandon King
Video Review
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Average user rating from 94 users |
Not Impressed So Far...
by Mariann Iamele on Jun 24th, 2009 at 11:38 AM:
Let's see, it arrived on Tuesday, charged it, wore it Wednesday for a little bit. No problems. Wednesday night, charged it -- go to remove the charger and part of the AJ stays in the charger -- had to fish it out and put it back together. Got in the car, attempted to put it in my ear -- the stem broke off the gizmo that goes around your ear. Useless right now. It only came with one ear gizmo and one earbud (not too comfortable). Great sound -- but for the price... not so much. I think it's going back!
4 bad ones in a row and worst ever customer service
by Stan Mute on Jun 18th, 2009 at 3:50 PM:
This is by far, without question or equivocation, the WORST customer service I have ever had from any company. After returning three headsets to the store where I bought them, I called the manufacturer and they promised an advance replacement. They charged my AmEx $75 and then proceeded to "lose" the shipment. Over a month later I got the advance replacement and returned my original (my 4th actually) unit by registered mail. The factory replacement still caused most conversations to run like this, "Hello!" - "What? I can't hear you" - "I said HELLO! Can you hear me now?" - "I can't hear you, are you under water?" - "Is this better?" - "I can't hear anything, call from a landline" - "No, wait, let me turn off my JawJunk".
If that wasn't enough, this manufacturer decided to just keep my $75 I paid for the advance replacement unit. So the math works like this: I paid $125 for the unit. I paid $75 to have it replaced under warranty. I sent them the original unit and they signed for it. They kept all the money. I paid over $200 for a JawJunk headset that doesn't work and has zero value.
Your mileage may vary. I have had four JawJunks and they were all bad. But my original JawBone was quite good (although very ugly). Still, I learned my lesson about this one hit wonder company. They can't make a good product so they just steal money from their customers.
Disappointed
by Lydia on Mar 11th, 2009 at 9:53 AM:
It never fit quite right, callers said I sounded "under water." Note of caution - the earphone came with alternate ear buds that indicated it could be used with or without the ear loop. Don't use it without the ear loop if you have long, loose hair - while walking downtown, the wind gusted, my hair got blown around quite a bit and within two blocks I realized the earphone was gone. An expensive lesson, but since the quality was not that great...maybe it was fate!
Simply awful, and Jawbone Support is a joke
by Scott on Dec 15th, 2008 at 2:16 PM:
I bought this from the cell phone store where I got my phone. I drive a convertible, so I thought the noise reduction would be good. Plus it's the most expensive one they carried, and you get what you pay for, right? WRONG! This piece of c**p drops call despite a fresh and full charge, and the signal is periodically weak when it's only as far away from my phone as the distance between my ear and my hip (I'm tall, but I'm not THAT tall). Jawbone support basically told me there wasn't anything they could do - I'm out of luck. I could have bought three Motorola bluetooth devices for the money I spent on this one, including sales tax. I wish I had read these reviews BEFORE I bought it. I agree - don't buy a Jawbone under any circumstances.
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Buyers Beware/Inferior Product
by PBN on Jul 28th, 2009 at 9:34 AM: