Motorola i880 User Reviews January 9th, 2007 | by Stewart Wolpin
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Average user rating from 28 users |
Text messaging
by megan on Mar 11th, 2009 at 10:18 AM:
I have had this phone for less then 2 months. I was receiving "net alerts" since i bought it and figured they were Nextel trying to sell me more service or something. Come to find out those were all text messages from other people who do not have Nextel as a service provider. I am only recieving texts from other Nextel users. Took it to the store to see if they could fix it, they said it must be a software problem and ordered me a new model since I had the insurance. A week later I got the new model, and guess what? It still only recieves Nextel text messages!! Have called customer service and was forwarded through three levels of sorry we can't do anything but get you the same model... which I have now gone through two and it is horrible for texting period! Was also forwarded to tech support and am still waiting for an engineer to call me back.
Still have not recieved a straight anwser on wether or not it is a problem with the phone or with the network, have been given both anwsers by several reps.
VERY unsatisfied with Nextel customer service on the phone, as they told me if i wanted to change models I had to pay full price! But the rep at the store has done all she can to help me and is very undertanding with my frustrations.
DO NOT BUY THIS PHONE unless you want a bunch of headaches and the company takes NO responsibility and does not care!!
If you want a PHONE then dont buy this waste of perfectly good plastic
by Brandon Whitener on Jan 28th, 2009 at 3:10 PM:
I have had this phone for about 8 months now, and have had it replaced about 6 times. First, the phone would just turn off and back on when I was typing a long text message. Then sometimes the screen would fade out and turn off. Then my backlight went out so I had to read it with a flashlight untill I got a new one. Now, when I open it my screen sometimes stays black. I just had the display replaced the other day with a "UPGRADED" display and it still does the same thing. I would not buy this sorry excuse for a phone. Although, when I called nextel this last time, they seemed very happy to do anything they could for me. I got a 200.00 credit on my bill and was told to go to a Nextel agent and get a new phone. so my advice if you have one of these, call and complain alot. My guy was nice right off the bat, so I didn't get that fired up with him, but you may have to get rude and mad if you get a different one! IT works though!!!
gud fone
by Vick on Nov 13th, 2008 at 9:55 AM:
Great phone but does need insurance. I've had it since apr. 2007 and have had all those problems. Upside down screen, broken inside screen, but when its okay its great!!!! Always buy insurance!! Phones fall too often!
Do Not Buy!
by Amanda L on Sep 4th, 2008 at 1:15 PM:
The owners manual needs to be rewritten as it doesn't provide information on how to use the MP3 player.
But to top it off, I had this phone for 6 weeks when all of a sudden out of no where the internal glass in my screen cracked. I didn't drop it or anything. It sat on my counter and when I picked it up it was broken. The outside glass was fine, not chipped or anything. I brought it to the Sprint store and had 2 other people in the store at the same time with the same model with the same issue.
I didn't have insurance and after spending $190 for the phone they wanted me to spend another $99 to get it fixed as they were saying it wasn't a manufacturer defect. This is hogwash! How could the inside glass break but yet the outside glass look and feel fine if I broke it? How can 3 people be in 1 small store with the same issue on the same phone.. There is flaws in this design and they do not want to warranty it. The next step is attorney generals office. Anyone else had this issue?
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Do not buy!!
by Cortney on Jun 24th, 2009 at 11:27 AM: