Creative Labs Zen Vision 30GB
October 2nd, 2005 | by Ian Bell
 |
Average user rating from 6 users |
Maybe a good product - rotten customer support
by David Barnes on Aug 8th, 2007 at 2:33 PM:
We bought a Zen W through an authorized dealer and have yet to be able to use it. OK - we're in our 60s and not exactly techno-savvy, but we're not intellectually challenged. When we ordered it, we specifically told the distributor we wanted to store photos and had a USB port connection for our Nikon. "No problem - you're good to go." NOT. We had to buy a separate adapter with the requisite postage added.
So we don't know how to download. OK - call Creative with their 60 day free tutorial. What a waste of time. Our "tutor" talked non-stop, didn't listen to our concerns and sent us a batch of links to articles.
This product may be great - but the company's a complete disgrace. Save yourself a wad of cash - don't buy from "Creative Sin."
a true iPos kiler
by Phil on Mar 16th, 2007 at 8:09 AM:
I say that having being a previous owner of a crappy apple product. I had my 30gb 4th Generation iPod for just over a year when the hard drive just stopped playing music half way through. The iPod crashed quite often, forcing me to hold down the select and play/pause button till it rebooted. The Zen doesn't need to do that, if it crashes or freezes it will reboot itself and restart back up, if anything happened to its library, it will rebuild it. You have to upgrade the Firmware? Go ahead, no fear of loosing your data, its still there. Not like on the iPod, every time you upgrade you have to copy everything back over to the iPod. Don't do it, its not worth wasting money on an inferior working product that just looks slimmer and scratches like a shinny object.
Update: fine with new firmware
by Pete in NY on Feb 4th, 2006 at 5:26 AM:
Quick update to my previous review. First of all, I apologize for the "are find the biggest flaw" fragment; it was the result of editing and not changing several words.
Anyway, I received my new unit, which shipped with 1.20.01 and worked flawlessly - docking AND UNdocking are both detected, firmware update program worked on first try and no lock-ups.
The screen angle is not an issue. In fact, as I write this, I am watching a video, with the unit on the table in front of me and it only needs to be tilted slightly towards me ~ 80% angle (not far from perpendicular) to be crystal clear.
PS: Consider getting the black version. The blue backlit buttons look great and the unit overall looks much more elegant in black IMHO.
9 instead of 10 due to firmware
by Pete in NY on Feb 2nd, 2006 at 9:51 AM:
This thing is amazing. People who focus ont the screen angle are find the biggest flaw, which has been exaggerated as far as I'm concerned, and forgetting about the great video quality (DiVX looked wonderful!). I had trouble with mine (very early firmware it seems) and had to return it. I ordered a black one from another merchant and hope it has a later firmware; if not I'll try to update the firmware immediately, before installing the Creative software, since that seems to be an issue, although the drivers may be needed for the firmware flashing program to detect the player. All in all very happy with audio and video quality ad feature set. Try finding another product that offers a 3.7 " high res screen (4X iPod video's total res 2X vertical 2X horizaontal = 4X as many pixels) in a package barely longer or wider than the screen, DiVX/ XViD support out of the box, great sound, metal case.
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It sucks!!!!!!
by Siddath on Nov 25th, 2007 at 10:15 PM: