LG LRY-517 User Reviews July 5th, 2005 | by Mike Bell
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Average user rating from 30 users |
Lousy machine
by Patty on Feb 12th, 2009 at 1:22 PM:
Prior to warrenty running out, we had problems with VHS tapes getting stuck, DVD's not playing, DVD door not opening - we took it to be repaired. The repair people said that LG had basically replaced everything inside the unit under warrenty. Soon enough, all the same problems happened again. We purchased this machine to archive old VHS tapes of the family. Now we are finding that just about everything we have recorded to a DVD will not play in any other DVD player or computer - doesn't matter which type disc is used. Sometimes the DVD player won't even play DVD's which it itself recorded. Another satified customer!
I am in the same boat as others
by Randy on Feb 4th, 2009 at 8:21 PM:
As I am glad to see that some users are not having issues and for the most part
the unit ran well for a couple years.
The first thing to go was the VCR. We had used it less than 15 times since owning the machine. Next we began to notice it wouldn't detect certain movies, especially Sony Home Video Films, like Mr.Woodcock. As new Movies come out we find more and more of them do not play. Replacing the DVD drive did not fix the problem. I believe the problem is related to firmware. New technology to prevent piracy, etc. Aging recorder that is not supported.
LG Tech Support was "normal" in that they offered to diagnose the problem for 69 dollars. As an Electrical Engineer, I didn't need that. What I wanted was for them to update the CSS Key decoding on the firmware to be able to view newer movies. They evidently are not interested in their customers or their prior products, sinc and update to the firmware has never been released for this unit.
I am finished with companies that want me to spend good money on a their products then tell me to throw it away in 2 to 3 years. By the way I also have an LG Monitor (L1832TQ) that died 3 days after the warranty. I have another unit and it warranty expires next month, so I guess I will need two new monirtor once this one dies.
Like I said in the beginning, This was a really great unit and I was very happy with it for a couple of years, it's just that $470.00 is tough to throw away after that short of time.
And Tech Support is more patronizing than supportive. Typical of a large corporation that is immune to public criticism and basically does care for its' consumer base.
For the time it worked I rate it a 9,
However because of the lack of support coupled with the fact that they ignore email requests, I give them a 2.
Problematic!
by Cristina on Dec 10th, 2008 at 7:49 PM:
I have had this DVD player for about 3 years. As time goes by the DVD player is starting to read less and less DVD's. At first turning it off, then back on and then reinserting the disk would reset it. Now it doesn't seem to work. My sister has the same DVD player and she has had problems from day 1, and LG was not helpful for her either. I would not recommend this product.
Worst DVD Player Recorder/VCR I've Owned
by Rich George on Apr 20th, 2008 at 9:59 PM:
I have had problems with this unit from day one. It is continuely locking up when trying to play store-bought DVD's especially Disney produced. When I say "locking up" I mean LOCKING UP. Many times I have had to pull the plug in order to clear the lockup, pressing the eject button or the power button did nothing. Took it to the shop, they replaced a board worked for 2 month and now that it is out of warranty, it's doing exactly the same thing. So now what do I do, fix it again, out of my own pocket or take it to the desert and use it for target practice. Option 2 seems the most satisfying.
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Don't Buy!
by Tom on Apr 9th, 2009 at 11:53 AM: