Fujitsu ScanSnap FI-5110EOX
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Average user rating from 3 users |
Fantastic all around
by Todd on Jun 1st, 2006 at 9:44 AM:
As long as you know you want to scan into PDF and do not want a TWAIN complaint scanner, this unit is absolutely excellent, especially for the money. The Lowest grade scan is ok for screen but not for reprinting. I use the medium or high scan and have excellent results. It jams very infrequently. I have had occasional problems with the software freezing, but no more than any other software on Windows. I have had absolutely no problems like the ones in the review before mine, no pixelated areas, and have never seen that problem in any reviews I have read before purchasing this unit.
I took one point off for the occasional jam.
Proprietary Pixellation Problems
by Leonard on Dec 30th, 2004 at 4:18 PM:
Although this scanner works well in b/w with text documents, and in color with all documents, it has a problem which has been not experienced or noticed by previous reviewers. When scanning large tonal range images in b/w mode and for .pdf, whether at 150, 300, 600, or 1200 dpi, and no matter what the brightness level, scans of images will sometimes have added blocks of pixellated material that is entirely absent from the original image. While from a practical point of view this degradation is clear and demarcated and appears to only occurs in white or light areas, and thus can be accounted for without virtually any loss of knowledge as to what the image looks like-since one knows where all the blocks are and can simply abstract them-from an aesthetic point of view this is a problem when it occurs. It was found on two computers, one an Athlon XP 3200 running Windows 98SE and and one a Pentium III 400 running Windows XP, and thus it likely not related to specific hardware or software incompatibilities, nor to a defect specific to this scanner since JPEG and color PDF mode worked fine. These pixellations are likely artifacts of the proprietary compression algorithms the FI-5110EOX uses when processing raw image data in b/w mode. --- A call to Fujitsu brought the engineer Giancarlo, who said: “I do know PDF isn't a photo friendly software file format like JPEG is. I think it's safe to say the problem is with the file format then it is with the scansnap driver setting.” ---- But a subsequent experiment using an old Umax 1200S scanner with Adobe 6 Standard and saving to PDF showed absolutely no pixellation problems on one of the exact same images that the ScanSnap handled so poorly by itself. (Even if Acrobat were the problem, one would still wonder why Fujitsu used their technology to start with. But, given that color PDF works fine, and given that Acrobat 6 on its own has no problem with b/w mode, the problem is not Adobe's.)
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HORRIBLE tech support
by Bryan on Jun 12th, 2006 at 7:14 AM: