Digital Trends

With a price tag one penny shy of 500 clams (you can buy it online for less), there’s no denying that Logitech’s Harmony 1100 Universal Remote is pricey, until you compare it with touch-screen remote controls from companies such as Crestron and AMX, which cost several times more.

Those systems justify their cringe-worthy price tags by offering even many more bells and whistles than the Harmony 1100, but they also require professional installers to set them up and to teach you how to use them. Logitech’s device is ostensibly user programmable: All you need is a USB cable and a PC connected to the Internet. Still, we were happy that there was no waiting on the telephone tech support line on the weekday afternoon we set up our evaluation unit, because all is not always as harmonious with this remote as it should be.