Software/Technical Support
HP bundles a plethora of software, most of which are demos. HP does, however, include Microsoft Works, Microsoft Money 2006, Quicken 2006 New User Edition, and HP PhotoSmart Premier. That last program is an HP-exclusive program that allows you to create cards, calendars, or slideshows from your digital pictures and make some simple edits such as red-eye reduction and color correction. The software integrates a photo cataloging system. Although power users will find PhotoSmart Premier too simple, it is a useful application for the first-time computer user.
On the build-to-order dv2000t, the restore DVD is not included in the base price. All notebooks ship with a restore partition on the HDD. Although it’s possible to create your own backup CDs, we ran into trouble. Dealing with HP technical support was superb. After using the online chat tool to explain the problem, the representative escalated the case. The following business day, I received a call from a knowledgeable engineer who took care of the problem.
Conclusion
The HP dv2000t is a superb ultra-portable notebook. It's well-designed and competitively priced with a starting price of $750. As a 14.1” notebook powered by the Core Duo, the dv2000t provides a robust platform for both business and home users. The dv2000 does a superb job with its excellent battery life, superb keyboard, HP tech support, and fashionable design that’s not too gaudy or out of place in a boardroom. How good was the HP dv2000t? I bought one for myself.
Pros:
- Stylish
- Very good keyboard
- Competitively priced
- Digital audio output
- Can be configured with a GeForce Go 7200
Cons:
- Battery does not report “minutes of life remaining”
- Poor trackpad buttons
- Preloaded software demos waste a lot of hard drive disk space
by DSimmons on November 8, 2009:
“I purchased my HP Pavilion dv2000 cto from HPShopping.com in late May '07. It took several weeks to receive it and when I did I had various problems that caused me to call HP support 1-2 times per month, of which they never resolved any issue. One of these...” More...