Summary
IP Telephony or Voice-over-Internet-Protocol (VoIP) has been a popular tech news item lately. It is a service that allows users to connect to the telephone system with their broadband Internet connections.
With a few companies already offering the service, the big telecommunications companies are now starting to get involved. Vonage is a New Jersey based company that has been in the VoIP business for over two years.
In this review, we take a look at the service and packages they offer and tell you if it really is worthwhile to change over.
*Edit Feb 2, 2006 - The score of this review has been lowered from a 9 to accurately reflect our long term use and satisfaction. We recommend that you read the user reviews before purchasing this product.

If you didn't already know you were talking on VoIP, you would just assume it was a regular POTS line.

by Sam on January 1, 2009:
“Vonage's customer service representative are not EMPOWERED to act on the decisions that they arrive at. I had called about a billing error. After 4 times, each time 45 minutes to an hour, I was told that they understood the error and I will be given a credit;...” More...